• Monthly support agreements with the-it-dept image

    Support
    Agreements

    Remote or On Site Support
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    Domain
    Hosting

    Fully Supported, UK Based Servers
  • Cloud Data-Backup

    Online
    Backup

    Secure, Safe, Encrypted Data Backup
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    Office 365
    Solutions

    Fully Managed, Microsoft Office 365

Support Agreements



The IT Dept offers your business two types of Support Agreements - On Site Support or Remote Support. Both of which are available on a regular monthly or weekly schedule, or as needed on demand.

Whichever type of support you choose you can be sure of our total commitment to keeping your IT Systems working at optimum performance to reduce your computer concerns.

See below for the benefits offered by each option,
then call us on 01257 429 216 for a chat.

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On-Site Support


  • Best For Businesses with Servers, or 5+ PCs
  • Monthly On-Site Visits
  • Priority Response
  • Non-Contract Hours at Preferential Rates
  • No Call-out Charges
  • Only 3 Month Minimum Contract

Remote Support


  • For Smaller Businesses (up to 5 PCs)
  • Unlimited Remote Support Calls *
  • Unlimited Telephone Support
  • On-Site Visits at Standard Rate
  • No Call-Out Charges
  • Only 3 Month Minimum Contract
  • * Remote support calls limited to 20 mins per call
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